PRIVACY POLICY DATED 6 January 2025

This Privacy Policy for personal data (hereinafter referred to as the Privacy Policy) applies to information that the website https://qoovee-expo.com/business-week/en/application-for-participation, https://qoovee-expo.com/business-week/en and www.Qoovee.com and the Qoovee mobile application may receive about the User during the use of the website and application.

1. DEFINITION OF TERMS
1.1. The following terms are used in this Privacy Policy:
1.1.1. "Website Administration - Qoovee Asia Limited Liability Partnership, legal address: Kazakhstan, Almaty, Zhaisan Street, Building 26/23, 25, postal code 050000 (hereinafter referred to as the Website Administration)" - the persons managing the website who organize and (or) process personal data, and determine the purposes of processing personal data, the composition of personal data subject to processing, actions (operations) performed with personal data.
1.1.2. "Personal data" - any information related to a directly or indirectly identified or identifiable individual (subject of personal data).
1.1.3. "Personal data processing" - any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Confidentiality of personal data" - a mandatory requirement for the Operator or another person who has gained access to personal data not to allow their distribution without the consent of the subject of personal data or the presence of other legal grounds.
1.1.5. "Site User (hereinafter referred to as the User)" - a person who has access to the Site via the Internet.
1.1.6. "Cookies" - a small piece of data sent by the web server and stored on the user's computer, which the web client or web browser sends to the web server in an HTTP request each time it tries to open a page of the corresponding site.
1.1.7. “IP address” is a unique network address of a node in a computer network built using the IP protocol.

2. GENERAL PROVISIONS

2.1. By using the website, the User agrees to this Privacy Policy and the terms of processing the User's personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the website.
2.3. This Privacy Policy applies only to the websites https://qoovee-expo.com/business-week/en/application-for-participation, https://qoovee-expo.com/business-week/en, www.qoovee.com, www.club.qoovee.com and www.logistics.qoovee.com, accounts.qoovee.com The website administration does not control and is not responsible for third-party websites that the User can access via links available on the website.

3. SUBJECT OF PRIVACY POLICY

3.1. This Privacy Policy sets forth the obligations of the Site Administration to maintain confidentiality and ensure protection of the privacy of personal data that the User provides at the request of the Site Administration when registering on the Site.
3.2. Personal data permitted to be processed within the framework of this Privacy Policy are provided by the User by filling out the registration form posted on the Site and the feedback form on the Site in the sections: “Name (your name)”, “Email (your email)”, “Phone number (your phone)”, and include the following information:
3.2.1. Name of the Site User;
3.2.2. Email address/phone number of the Site User.
3.2.3. Place of residence of the User.
3.2.4. Other information
3.3. The Site protects Data that is automatically transmitted when visiting pages:
· IP address;
· cookie information;
· browser information;
· access time;
· referrer (previous page address).
3.4. Any other personal information not specified above (browsing history, browsers and operating systems used, etc.) is subject to secure storage and non-dissemination, except for cases provided in paragraphs 5.2. and 5.3. of this Privacy Policy.

4. PURPOSES OF COLLECTING THE USER'S PERSONAL INFORMATION

4.1. The Site Administration may use the User's personal data for the following purposes:
4.1.1. Establishing feedback with the Site User, negotiating regarding the Site User's order in written or oral form, sending notifications, requests regarding the use of the Site, provision of services, processing requests and applications from the User.
4.1.2. Confirming the accuracy and completeness of the personal data provided by the User.
4.1.3. Providing the User with effective customer and technical support in the event of problems related to the use of the Site.
4.1.4. Providing the User with his consent with special offers, price information, newsletters and other information on behalf of the Site or on behalf of the Site's partners.
4.1.5. Providing the User with access to the sites or services of the Site's partners in order to receive products and services.

5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

5.1. The processing of the User's personal data is carried out without time limitation, in any legal way, including in personal data information systems with or without the use of automation tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties for the purpose of fulfilling the User's order, made on the Site or made in writing or orally during negotiations.
5.3. The User's personal data may be transferred to authorized government bodies only on the grounds and in the manner established by law.
5.4. In the event of loss or disclosure of personal data, the Site Administration informs the User of the loss or disclosure of personal data.
5.5. The Site Administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties. 5.6. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

6. OBLIGATIONS OF THE PARTIES

6.1. The User is obliged to:
6.1.1. Provide information about personal data necessary for using the Site.
6.1.2. Update and supplement the provided information about personal data in the event of changes to this information.
6.2. The Site Administration is obliged to:
6.2.1. Use the information received solely for the purposes specified in paragraph 4 of this Privacy Policy.
6.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and not sell, exchange, publish, or disclose in any other possible way the transferred personal data of the User, with the exception of paragraphs 5.2 and 5.3 of this Privacy Policy.
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect such information in existing business practices.
6.2.4. Block personal data related to the relevant User from the moment of the User’s request or appeal or their legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification, in the event of detection of inaccurate personal data or illegal actions.

7. LIABILITY OF THE PARTIES

7.1. The Site Administration that has failed to fulfill its obligations shall be liable for the losses incurred by the User in connection with the illegal use of personal data, in accordance with the legislation of the Republic of Kazakhstan, except for the cases provided for in paragraphs. 5.2., 5.3. and 7.2. of this Privacy Policy.
7.2. In the event of loss or disclosure of Confidential information, the Site Administration shall not be liable if this confidential information:
7.2.1. Became publicly known prior to its loss or disclosure.
7.2.2. Was received from a third party prior to its receipt by the Site Administration.
7.2.3. Was disclosed with the consent of the User.

8. DISPUTE RESOLUTION
8.1. Before filing a claim in court regarding disputes arising from the relationship between the User of the site and the Site Administration, it is mandatory to file a claim (a written proposal for voluntary settlement of the dispute).
8.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, shall notify the claimant in writing of the results of the consideration of the claim.
8.3. If no agreement is reached, the dispute will be referred for consideration to the Arbitration Commission of the International Association for the Development of Intellectual Property (www.maris-global.com).

9. ADDITIONAL TERMS

9.1. The Site Administration has the right to make changes to this Privacy Policy without the consent of the User.
9.2. The new Privacy Policy comes into force from the moment it is posted on the Site, unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions regarding this Privacy Policy should be sent to the email address office@qoovee.com
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